Methodology
The Human × AI Maturity Model
Where does your organisation stand? Four stages, from Uncharted to Harmony. Most organisations are stuck at the first. We help your people lead the Human × AI era.
The model
From Uncharted to Harmony.
Each stage builds on the one before. The hardest step is the first: across the chasm from Uncharted to Clarity, where most organisations get stuck.
Stage 0 · Uncharted
Moving without a map.
Teams are using AI, but without a shared view of your people or the path forward. This is where most organisations sit today.
Stage 1 · Clarity
Know where you stand.
See it. Who uses AI, each person's AI level, and where the risk sits. Delivered in 48 hours.
Stage 2 · Trust
Agree the plan.
Control it. Teams plan with one blended budget for people and AI. Security, governance and compliance, enforced.
Stage 3 · Harmony
Move forward together.
Compound it. The right work goes to the right intelligence, human or AI.
Your organisation
Where are you today?
Most organisations start Uncharted. The goal is Harmony.
We help your people lead the Human × AI era
How Clarity works
Clarity is the map. Here's how we draw it.
Every AI rollout succeeds or stalls on people. So we built an instrument that hears from every one of them, reads how AI is really being used, and turns it into a plan your board can back. In 48 hours.
Where the value is
The algorithm is 10% of the answer. People are 70%.
Most AI programmes measure the tools. Very few measure the people expected to use them. That is the gap we close.
The check-in
One conversation. With everyone.
Each person completes a short questionnaire and a conversation with Joy, our AI interviewer. About 25 minutes, on any device, in their own words. Everyone takes part, everyone sees the results, and everyone gets something back: their own readout, their role in the change and a learning path to match.
Which AI tools do you use in a normal week, if any?
ChatGPT for drafts. Our own tool for reports, but only when I have to.
When AI gives you an answer you're not sure about, who do you ask?
Priya in finance. She's tried everything.
If AI could take one task off your plate tomorrow, what would it be?
Every voice counts. What people say shapes the plan.
The evidence
Three lenses. One picture.
What people say, what they do and how they are wired, read together. Each lens checks the others, so the findings hold up when your board asks how you know.
01 · Usage
AI usage and systems
Where AI is really used, by whom, and where it stalls. Read-only, for the engagement window.
02 · Voice
Conversations
Every person, in their own words, with Joy. Leadership interviews where they add something.
03 · Science
Psychometrics
Validated measures of confidence, trust and safety that predict whether adoption lasts.
Usage × Voice × ScienceOne evidence base
The Audr Readiness Index
Four things decide whether AI sticks.
Maturity audits score which tools are switched on. We measure whether your people are ready to use them, the variable that decides whether your AI investment pays back.
Belief in their ability to use AI well.
The skills to apply it to real work.
Observed, sustained use, not stated intent.
In the tools, and in leadership's intent.
Everyone has a part to play
Nobody is a blocker. Everyone gets a role.
Grounded in personality science, every person discovers the role they are most likely to play as AI arrives, with a learning path to match. The cautious become your audit layer. The curious bring others with them.
Try new tools first and bring others along.
Protect quality, so AI is used well.
Connect teams, from the curious to the cautious.
See what could go wrong, early.
Find new ways to use AI in the work.
The trust graph
Your org chart shows who reports to whom. We show who people trust.
When AI arrives, that second network decides how fast it spreads. Often the person everyone turns to is not a team lead at all. Clarity maps the network so you can see it, support it and build on it.
From invite to evidence
Results in 48 hours. Intelligence for 12 months.
One part of the business, the leadership team or the whole organisation, which is what we recommend.
A questionnaire and a conversation with Joy, on any device.
Delivered within 48 hours of the last response, with a plan for what to do first.
Measured again against the baseline, so you see which teams moved and which stalled.
Twelve months of organisational intelligence, ready for the next decision.
What you receive
Not a report for the shelf. A plan you can act on.
Each heading that matters: what we saw and what we recommend, in red, amber and green.
AI policy, a roadmap and training suggestions, sequenced so you know what to do first.
Who people really turn to, and where the change will spread fastest.
The part each person is most likely to play, with a learning path to match.
The AI projects your people named themselves, ready to prioritise.
Each person gets their own, so taking part is worth their 25 minutes.
Built by psychologists
Science you can inspect. People you can call.
Our method was built with organisational psychologists, around how people actually change behaviour, not how they say they will. Joy carries out the conversations. Our psychologists stand behind what they mean.
Built for your tech team
Your data stays yours.
Read-only, scoped access for the engagement window. No standing credentials left behind.
People sign in through your existing identity provider. No new accounts to manage.
Encrypted in transit and at rest, with a full log of every access to your data.
FAQ
Fair questions.
What is the Human × AI Maturity Model?
Four stages that describe how an organisation works with AI: Uncharted, Clarity, Trust and Harmony. Most organisations are Uncharted: teams are using AI, but without a shared view of their people or the path forward. Clarity shows where you stand. Trust puts the plan into practice. Harmony is the destination.
How do we find out which stage we are at?
Clarity. It reads how AI is really being used, hears from every person, and delivers a board-ready readout within 48 hours of the last response.
Is this a survey?
No. Each person completes a short questionnaire and a conversation with Joy, our AI interviewer, in about 25 minutes. Human interviews are optional, for example with the CEO and leadership team, where a conversation adds something the questionnaire and AI interview can't.
Who takes part?
Everyone in the group you choose to start with: one part of the business, the leadership team, or the whole business at once, which is what we recommend.
Can we try it first?
Yes. You can try Clarity at no cost, for you and up to five colleagues.
What does it cost?
Clarity starts from £8,000. Trust is priced by the size of your organisation.
Why should everyone take part?
Because the plan is only as good as the voices behind it. Everyone who takes part gets their own readout, their role in the change and a learning path to match, and sees how what they said shaped what happens next. The more people who join in, the clearer the picture for everyone.
Who owns the results?
Your organisational intelligence belongs to your organisation and nobody else.
Engineer human flourishing
Start your journey.
Because sustainable transformation happens when everyone moves forward together.